Your sales & call centre staffing partner.
We know what a good conversation sounds like. We have them all the time with our clients and candidates.
At TalentWorld, we understand that conversations drive results. Whether it’s guiding customers through a support call or closing a major client deal, your Front Office team represents your brand at every touchpoint. We help you find people who don’t just follow scripts, they build relationships, solve problems, and deliver measurable outcomes.
Whether you need to ramp up a contact centre, build a national sales team, or find one standout closer, TalentWorld delivers flexible staffing solutions designed for your business goals.
Industry-Specific Expertise
Our recruiters specialize in both sales and service, giving us a deep understanding of the unique challenges in revenue generation and customer care.
Fast, Targeted Hiring
We tap into an active network of sales professionals and customer service agents, delivering candidates who are ready to hit the ground running.
Tailored Recruitment Strategies
We help refine your hiring criteria and advise on market trends, compensation expectations, and talent availability to set you up for success.
Relationship Focus
We’re not just transactional, we’re here to build lasting partnerships. Our goal is to deliver people who grow with your team, not just fill seats.
Sales Case Study No. 1
Client: Consumer Brand Marketing Agency
Role(s): Director of Sales
The client needed a Director of Sales with experience in B2B partnerships, negotiation, and digital marketing. Despite multiple postings, they were attracting unqualified applicants.
TalentWorld expanded the search into adjacent industries and repositioned the role to emphasize hybrid flexibility. Within three weeks, we placed a high-performing candidate who immediately began building new client relationships. The success of the placement led to additional recruitment engagements.
Sales Case Study No. 2
Client: National Security Services Company
Role(s): Sales Manager
The client needed a Sales Manager with Director-level responsibilities to drive hotel revenue across corporate, education, and sports sectors. With the busy season approaching, they faced a tight deadline.
TalentWorld activated our local hospitality network, pre-screened candidates, and conducted first-round interviews on the client’s behalf. The role was filled in under two weeks, with the chosen candidate described as a “perfect fit.”
Call Centre Case Study No. 1
Client: Canadian Telecommunications & Media Company
Role(s): IT Technicians / Technical Support Technicians
The client needed tech-savvy customer service professionals, but demanding schedules and no guaranteed hours made the roles hard to fill. TalentWorld partnered with the client to reframe the job, adding more flexibility and expanding the search to new regions with a higher concentration of qualified candidates.
The result: a stronger talent pool, faster placements, and roles filled that were previously considered too challenging to staff.
Call Centre Case Study No. 2
Client: Canadian Cable Provider
Role(s): Customer Service Agents & IT Technicians
After acquiring a new business, the client struggled to attract applicants for entry-level customer service and tech support roles, even with paid training offered. TalentWorld consulted on the job structure, improving flexibility to make the roles more appealing.
Using our database of vetted candidates, we quickly filled the positions with temporary staff, helping the client scale operations without delay.