Women
led organization
850k
qualified candidates in our database
26%
Indeed Apply Rate (double industry average)
89%
Candidate NPS & 55% redeployment rate
Our Human Process
1
Defining a Profile
- Qualifications
- Experience
- Skills
2
Attraction & Sourcing
- Job ads
- Sourcing
- Social Media
- Community partnerships
3
Candidate Selection
- Resume screening & preselection
- Telephone interviews
- In-person second interviews
- Verification of References
4
Hiring
- Final selection
- Training of Candidates based on the needs of the client
- Deployment
5
Performance
- Initial follow-up
- Evaluation of service by client
We’re building something different. A new kind of staffing & recruitment agency. One that brings back a sense of depth to an industry that’s about speed and automation. Because we believe that true care is the foundation of trustworthy relationships.
A TalentWorld representative came to our office to learn more about our business. I think it is extremely beneficial when the Relationship Manager can see the office, meet some of the staff members, ask questions about what we do and how we run our business.
Team is professional, courteous, always available and continue to go over and beyond many times to provide for us over the years.
They are the benchmark by which I measure other service providers.
The quality of candidates, the follow-ups, the quick turnaround times, etc. They are all superior to other agencies I've worked with.
The team is very pleasant and easy to deal with. And they work very hard to fill any requests no matter how short the notice.
TalentWorld does a great job of understanding the needs of their clients and doing very thorough screening to ensure we receive strong candidates for our roles.
A representative came to our office to learn more about our business. I think it is extremely beneficial when the Relationship Manager can see the office, meet some of the staff members, ask questions about what we do and how we run our business.
Honesty is really important. I really don’t like when a 'we’re on it, no problem' leads to underdelivering. TalentWorld is an example to follow here. They’re always transparent. They don’t make empty promises.
From our Client NPS survey: 57
Case Studies
What makes us stand out?
Warehouse
We’re agile & move fast.
Client: Automotive Parts Retailer
Role(s): General Labour
Required a partner who could ramp up quickly for productivity peaks as well as provide just-in-time staff for seasonal vacations.
We worked with our client to map their talent needs to their business needs. Now we can be proactive, placing the right people in the right roles. So well, that a number of our Associates have been hired on full-time, permanent.
Manufacturing
We immerse ourselves into your team.
Client: Licensed Cannabis Producer
Role(s): Packagers, Trimmers, Cultivation, Irrigation, Sanitation
Ramping up from 0 to 200 temp staff is not an easy task to handle for a big TA team, let alone a small one! This client came to us to be their Managed Service Provider (MSP) to help manage their entire workforce from recruitment, onboarding and training to payroll and scheduling.
When you partner with TalentWorld, we’re not just a recruitment agency but rather a dedicated part of your team. We immerse ourselves in your business. For this client, we have an MSP Program Coordinator sit onsite to manage the recruitment process, orientation, training, and a mentorship program for good manufacturing practices (GMP). We even act as part of their health and safety committee.
Admin
A vacant position doesn’t stay vacant for long.
Client: Equipment Manufacturing Company
Role(s): Office Coordinator
Being left without an Office Coordinator, our client needed a new one urgently to help assist in the busy office. Our TalentWorld experts didn’t need to look much further than our database of already vetted candidates.
We reached out to the people we knew had the right skills and would be a fit. In the end, it was clear that all the time we invest in building chemistry with people and how we leverage our database like a search engine, pays off. We were able to fill this position in just 2 days because of our relationships and understanding our client's needs.
Customer Service
We know resumes don’t tell the whole story.
Client: Public Transit Agency
Role(s): Outdoor Customer Service Representatives
As lockdowns eased, our client had an immediate need for Customer Service Reps that could work 12-hour shifts. Because of our longstanding relationship with this client (1000s of roles over the years!), they knew that they could trust us to provide what they needed, whenever they needed it. With no delays.
Our recruitment experts quickly built a roster of talent they had already received training and that we had worked with in the past. These people had a customer service background and the right personality traits to be fit for this job. We were responsible for hiring, onboarding, and scheduling this workforce, ensuring that our clients shifts were filled 100% of the time.