Our client, in the Private Security sector, is seeking an Account Manager to maintain client accounts and relationships. The Account Manager will develop a familiarity with the client business operations, anticipate needs, and respond to any inquires or concerns to maximize client retention and ensure a positive experience.
In managing client accounts, the Account Manager will travel to each site, managing the performance of assigned supervisors and maintaining suitable staff levels to service each location. This is an exciting and dynamic opportunity involving daily travel and working with clients to build strong relationships! If you are highly proactive with strong communication skills and previous experience in the security industry, then we want to hear from you!
TalentWorld is recruiting an Account Manager in London for one of its clients.
Account Manager Responsibilities
- Responsible for maintaining suitable levels of personnel on site and ensuring company standards are adhered to
- Update client files, ensure documentation is complete, and assist with client onboarding or offboarding process
- Build and maintain positive relationships with clients and site staff, along with an understanding of client business operations and requirements
- Proactively anticipate client needs and provide resolutions for any urgent requirements
- Manage escalation of issues while minimizing disruption and continuing to meet client needs
- Explore and pursue new business opportunities for the organization
- Frequent travel across the Guelph, Kitchener, and Niagara regions to visit client sites.
Account Manager Qualifications
- 1+ years of experience in security supervisory role
- Post-secondary education in a security related field and/or CPP or other relevant designations would be major assets
- Strong interpersonal and communication skills to build relationships internally and externally
- Proactive and analytical with strong problem-solving skills
- Strong organizational skills with high attention to detail Valid driver’s license required with the ability to travel to client sites and branch offices as needed.
- Location: London
- Salary: $40,000 to $46 000
- Employment type: Permanent
Interested in an Account Manager role in Toronto?
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